WE ARE HERE TO HELP
Contact us at 855-353-9995 Online 24-7
Monday - Friday 6am 3pm Hawaiian Standard Time
EXCHANGES
If you wish to exchange a jewelry item you purchased from us and have questions, call us Monday to Friday, 7 am to 3 pm, or contact us by email when you are ready, pack, insure, and ship your jewelry to us here:
Aumaris
866 Iwilei Road, Unit 207
Honolulu, HI 96817
RETURNS
60 Day money back
Before returning jewelry purchased from us, let us know by phone or email, then pack, insure, and mail jewelry item(s), including a copy of the invoice and your daytime contact information.
Jewelry returned for refund must be new and unworn, with all tags in place, no scratches or alterations, and in original packaging; all refunds are subject to a 10% fee. Insurance is a good idea if the package gets lost or damaged in transit.
Ship to:
Aumaris
Returns & exchanges
866 Iwilei Road 207,
Honolulu Hawaii 96817
Questions? 808 533 6666 contact@aumaris.com
LIFETIME WARRANTY
We know jewelry wears out with use, so ours includes a lifetime warranty covering normal wear and tear, repairs, polishing, inspecting, and reconditioning. Aumaris will, at our discretion, complete all necessary work to make your jewelry glow again (rings, earrings, bracelets, pendants, necklaces, cuff links).
Please note that the lifetime warranty applies to jewelry purchased from Nautical Gold Creations.
We will happily perform all necessary repairs if your nautical jewelry is from another company.
Need help? Call us at 855 353 9995 or email us at info@aumaris.com
GIFTCARDS
An Aumaris gift card is great for everyone, and every celebration
Your jewelry can be wrapped with Aumaris's gift paper and ribbon for free, and most rings can be engraved with a personal date or quote.